Return Policy
Last updated: October 2026
All Sales Are Final
All purchases from Lifestyle Wood are final. Because each piece is built to order from natural materials, returns and refunds are not offered as a matter of course. The exceptions are cancellations, covered below, and an order that can't be filled as placed, such as delivery requested outside the 25-mile area, which receives a full refund. By completing a purchase, the buyer acknowledges and accepts this policy.
Cancellations
An order can be cancelled for a full refund any time before Mike starts building it. Once work has begun, a cancellation is refunded less the cost of materials and labor up to that point.
Problems With Your Order
If your piece arrives damaged or does not match what was agreed upon, reach out as soon as possible. Mike will review the situation personally and, at his sole discretion, may offer a repair, replacement, or partial credit toward a future order. This is not a guarantee of any specific remedy and does not constitute a warranty or return right.
Shipping Damage
Lifestyle Wood takes care in packing each piece for shipment. If damage occurs in transit, document it with photos before unpacking fully and contact Mike within 7 days of delivery. He will do what he reasonably can to address it.
Natural Variation
Wood grain, color, and texture vary from piece to piece. These differences are inherent to the material and are not grounds for return or adjustment. If you have questions about what to expect before ordering, ask first.
How to Reach Mike
For any issue with an order, contact Mike directly by email. He handles all correspondence personally and will respond within 48 hours.